This is my completely unbiased review of the Palm Treo 755p smartphone. I have had this phone for about a year now. I only had to perform one hard reset (which was very simple to do) because of the software (not licensed for use by Sprint) conflicting with my phone's performance. My Treo kept doing a "looping" reset, but the Palm.com website has instructions on how to hard reset your device, or you can call customer care. So far my phone has been an awesome asset for business and personal use. As a Representative of Primerica Financial Services, I did not have to purchase a Palm Tungsten (PDA) to use the company's custom built OS. I simply was able to download the software directly onto my device with no problems at all. I highly recommend this phone to any new or current Representatives of Primerica. On the personal side, I purchased a program to allow me to change things such as Volume Boost, Phone on/off times (set different times for different days), Custom LED ringtone colors and using MP3 files as ringers, etc. The program was only $14.95 and took less than a minute to download once purchase was confirmed. The volume boost greatly helps me to hear others and them to hear me with unprecedented clarity. I am amazed at how much this phone can do! Those who say "don't buy it" or "worst phone ever" are obviously not aware of its true technical capabilities. Email is a snap and Direct Push Technology allows me to access all of my email accounts (Business and Personal) on my device with ease and convenience. I can even use my 755p to view Powerpoint documents, Word documents, and more. The only cons I have about my device are minimal. The phone can feel a bit bulky at times and it is easy to drop it due to it's large size and no sort of contour to fit the palm of your hand. However, the size of the phone is not a problem since it was one of the devices to feature the better of the earlier touchscreen Smartphones. I think that the touchscreen should be reset every once in awhile just to calibrate it so that it functions properly when using the styli. Otherwise the touchscreen is a good compliment to an already outstanding device. My only gripe that is a bit of a concern at times is that the phone's battery life is sub-par, but with all of its features it can only stay powered for so long, which is not really that brief of a period anyway. I have had no problem getting my 4.2 hours of talk time in plus I still managed to tinker with some of the apps during that time as well. The phone is a great value, especially if you can get it as an upgrade or new account purchase. (Unfortunately I had to pay $579.00+ tax). Even with its hefty price tag, it will pay for itself time and time again just from the peace of mind and accessibility of the device alone. Though the 755p is not perfect, it is a far better Treo than any other on the market, especially in comparison to the cheaper plastic toy-like Palm Centro. For functionality, value, software, and performance, this is the perfect business and personal solution on the market today. A word to the wise, do not install the firmware update, it has too many issues as of now. Other than that, I LOVE MY TREO 755p like a fat kid loves cake!!!!

Mr. Simmons