Well it was time to retire the Blackberry 7100i without giving up my direct connect. I wanted something a little more sleek, stylish and would fit in my pocket. This phone did the trick for me. I think that Sprint is finally on the way to making direct connect the best that it has ever been. I have tried the Qchat several times and I gotta say that I actually think that its quicker than the iDEN direct connect!!!! Its also very unique in the way you can see the channel is open directly on the screen when no one is talking. You can customize just about every ringer on this except for the call alert. That and the fact that it didn't have a camera were the only let downs. Other than that this phone gets an A+! Feels great in the hand and the speakerphone is out of this world!!!! I have used the speakerphone on several occasions over the last couple of days and people didn't even know I was on a speakerphone. Awesome!!!!! The battery life is also sub par. That's why I already ordered the extended battery and door. That should do the trick.